Social Engineering in H.R. Perspective

Advancement of technology has its impact in the operational excellence across all industries. Digitalisation and Artificial intelligence are taking dominance in every business and service delivery. On the other hand, Gen Z and Millennium children are entering the corporate world with a default perception that it is acceptable to proceed without a second thought about security when there is technology that facilitates ease of use is involved and with certain degree of technology addiction thus Human resource practitioner’s perspective on social engineering becomes imperative to strategize the Human resource functions of an organisation.


Social Engineering is the clever manipulation of the natural human tendency to trust. The art of manipulating people into performing actions or divulging confidential information. At its core it is manipulating a person into knowingly or unknowingly giving up information; essentially Hacking into a person to steal valuable information.


Manipulating a person without his knowledge making him a victim of carelessness or an exploited insider and eventually a threat to the organization can be curtailed by strategizing the Human resource functions of an organisation by “understanding what enables employees’ brains to focus, collaborate and be more innovative will help deliver greater productivity” and HR can equip the organisation to work with the brain rather than despite it, this will promote emotional and mental wellbeing, so reducing stress and the toll that it takes as per Hilary Scarlett, author of Neuroscience for Organisational Change and Director at Scarlett Grey


HR emphasis on mandatory compilation towards policy of confidentiality on Intellectual property, Non-disclosure agreement backed up with the technology security policy will curtail malicious insider and careless insiders with the proper awareness on the consequences.


A better understanding of how people work and how they react during separation phase is particularly relevant to design the process and ensuring the way of handling with the dignity which can by and large reduce the social engineering threat, as many of the employee take away or destroy the intellectual repository and data when they quit the employment.

A People centric process with appropriate knowledge and skill set for each position to be consistently enriched by the training programme designed and to be implemented by the H.R. Managers


Finally, we believe, know and accept the fact that the competent IT security professionals along with the proper tools and the periodic reports are responsible for the protection of classified and unclassified information. Similarly, The HR unit is equally responsible for maintaining the cyber discipline within an organization by enforcing necessary policies


Finally, we believe, know and accept the fact that the competent IT security professionals along with the proper tools and the periodic reports are responsible for the protection of classified and unclassified information. Similarly, The HR unit is equally responsible for maintaining the cyber discipline within an organization by enforcing necessary policies


Venkatesh V Assistant Professor - Social Work & Cofounder www.niyamita.org


Bibliography: Imperial Journal of Interdisciplinary Research (IJIR) Vol-2, Issue-10, 2016 ISSN: 2454-1362, http://www.onlinejournal.in